Boutique Salesforce Consulting Firm

We Take Care of Your Salesforce Needs

So you can focus on growing your business. Salesforce is the only thing we do — and we do it exceptionally well.

100+ Years Combined Experience
SMB & Mid-Market Specialists
Senior-Led Engagements
About Us

Boutique Salesforce Experts Focused on Growing Businesses

One platform. One focused team. Built for SMBs and mid-market companies.

100+
Years Combined Experience
8+
Salesforce Experts
50+
Clients Served
100%
Salesforce Focused

iTechFocus is a Salesforce-only consulting firm headquartered in New Jersey

We help SMBs and mid-market organizations design, implement, and optimize Salesforce solutions that scale with their business. We don't offer multiple platforms or generic consulting services.

Salesforce is the only thing we do — and we do it exceptionally well. Our leadership team and developers bring 100+ years of combined Salesforce experience, covering implementations, custom development, integrations, and ongoing optimization.

With 3 key leaders and 5 dedicated Salesforce developers, every engagement is guided by senior expertise — not junior handoffs or rotating resources.

We Partner With Organizations That:

  • 1
    Are implementing Salesforce for the first time
  • 2
    Have outgrown their current Salesforce setup
  • 3
    Need expert guidance without enterprise-level costs

Our clients value clarity, accountability, and results over flashy presentations.

Our Services

End-to-End Salesforce Solutions

From strategy to implementation and ongoing support, we deliver comprehensive Salesforce services tailored to your business needs.

Salesforce Consulting

We help SMBs and mid-market companies define the right Salesforce strategy for their business. From assessing your current processes to recommending scalable solutions, we ensure your Salesforce investment delivers real results.

Salesforce Development

Build custom Salesforce functionality that fits your exact needs. We create custom objects, automation, workflows, and Lightning components to maximize efficiency with clean, maintainable, and scalable solutions.

Salesforce Implementation

From discovery to go-live, we manage end-to-end Salesforce implementations. We tailor Salesforce to your business processes, not the other way around. User adoption, training, and documentation are part of every deployment.

Salesforce Optimization

Get more from your existing Salesforce org with practical improvements. We identify inefficiencies, streamline processes, and optimize workflows for maximum ROI without disrupting your business.

Salesforce Customization

Tailor Salesforce to your business like it was built just for you. We customize dashboards, reports, page layouts, and automation to match your workflows with scalability in mind.

Managed Services

Ongoing Salesforce support and maintenance without hiring in-house. We handle updates, bug fixes, enhancements, and user support so your org runs smoothly. Our team acts as an extension of your company.

Data Migration & Integrations

Seamlessly move data from legacy systems into Salesforce without losing accuracy. Integrate Salesforce with your other tools — accounting, marketing, or analytics platforms — with zero disruption.

Expertise

Deep Knowledge Across Salesforce Products

We specialize in the full Salesforce ecosystem, bringing expert-level proficiency to every cloud and solution.

Nonprofit Cloud

AgentForce Nonprofit

Maximize your nonprofit's impact. Manage donors, volunteers, programs, and fundraising campaigns efficiently. Track engagement and streamline reporting for better decisions.

Sales Cloud

AgentForce Sales

Drive revenue and accelerate growth. Optimize lead management, pipeline visibility, opportunity tracking, and forecasting. Close deals faster with more accuracy.

Service Cloud

AgentForce Service

Deliver superior customer support. Automate case management, streamline workflows, and empower agents with knowledge bases. Improve resolution times and satisfaction.

Marketing Cloud

AgentForce Marketing

Engage customers across channels. Automate campaigns, personalize journeys, and leverage data-driven insights. Drive higher engagement and measurable ROI.

Experience Cloud

Experience Cloud

Build connected portals and communities. Empower employees, partners, and customers to collaborate seamlessly. Enable self-service and real-time engagement.

Health Cloud

AgentForce Health

Streamline patient and care management. Coordinate care, track patient interactions, and ensure compliance. HIPAA-compliant and built to scale.

Revenue Management

AgentForce Revenue Management

Automate pricing, quoting, contracts, and billing. Simplify complex pricing models and speed up the order-to-cash process. Reduce errors and improve compliance.

Field Service

AgentForce Field Service

Optimize field operations. Schedule, dispatch, and track field agents with real-time insights and automation. Deliver faster, smarter field service.

AI Cloud

AgentForce AI

Harness the power of AI-driven insights. Automate processes, gain actionable intelligence, and boost operational efficiency with cutting-edge AI solutions.

Industries We Serve

Expertise Across Diverse Sectors

We understand the unique challenges and opportunities of different industries, delivering tailored Salesforce solutions that drive real results.

Technology & SaaS

SMB and mid-market tech companies scaling sales, marketing, and customer success operations. Manage leads, customer journeys, subscription billing, and growth analytics.

Nonprofit & Education

Foundations, charities, and educational institutions using Salesforce Nonprofit Cloud. Manage donors, volunteers, programs, and fundraising campaigns efficiently.

Healthcare & Life Sciences

Clinics, health providers, and mid-size healthcare organizations leveraging Health Cloud. Track patient interactions, care coordination, and compliance.

Financial Services & Insurance

SMB investment firms, insurance brokers, and financial service providers. Streamline sales processes, client tracking, and service operations with Revenue/CPQ solutions.

Professional Services & Consulting

Mid-market consulting, agencies, and service firms needing Sales Cloud, Service Cloud, and custom workflows. Optimize project tracking and client relationships.

Manufacturing & Field Services

Companies managing sales, field operations, or product distribution. Streamline operations with Field Service and custom Salesforce solutions.

Associations & Membership Organizations

Membership tracking, event management, and engagement programs powered by Experience Cloud. Efficient member management without enterprise overhead.

Why Choose Us

Why iTechFocus?

At iTechFocus, we bring over 100 years of combined Salesforce experience to every engagement. Being New Jersey based, we maintain strong relationships and responsive communication with our clients across the U.S.

Our Promise

Every project moves forward smoothly with clear communication at every step. We focus on AI and AgentForce solutions to help you work smarter, faster, and more effectively.

100+ Years Combined Experience

Our boutique team means you work directly with senior leaders and developers, ensuring high-quality solutions without junior handoffs or outsourced resources.

Direct Senior Access

Every engagement is guided by senior expertise. No rotating resources or junior handoffs — you get our best people on every project.

Fast & Efficient Delivery

We pride ourselves on moving fast, delivering Salesforce implementations, optimizations, and customizations efficiently — without compromising quality.

Clear Communication

Clear and reliable communication is at the heart of what we do. You can count on us to keep you informed at every step with no misunderstandings.

AI & AgentForce Specialists

We leverage AI and AgentForce solutions to help organizations automate processes, gain actionable insights, and boost operational efficiency.

Trusted Partner

With iTechFocus, you don't just get Salesforce expertise — you get a trusted partner dedicated to your growth, efficiency, and success.

Case Studies

Real Results for Real Businesses

See how we've helped organizations like yours transform their operations with tailored Salesforce solutions.

AgentForce Sales

Accelerating Sales Growth for a Mid-Market Tech Company

We helped a mid-market technology firm implement AgentForce Sales, streamlining lead management and opportunity tracking.

Result: Faster deal cycles and improved pipeline visibility. Sales teams gained actionable insights to close deals more efficiently.

AgentForce Nonprofit

Streamlining Nonprofit Operations

A regional nonprofit needed better donor and volunteer management. We implemented AgentForce Nonprofit, automating fundraising campaigns and engagement tracking.

Result: The organization now operates more efficiently and focuses on impact rather than admin work.

AgentForce Service

Enhancing Customer Service for a Professional Services Firm

A mid-sized consulting firm struggled with case management and customer follow-ups. Using AgentForce Service, we automated workflows and knowledge sharing.

Result: Client satisfaction increased significantly, with faster response times and improved service quality.

AgentForce Health

Optimizing Healthcare Operations

A multi-location clinic needed better patient tracking and care coordination. We implemented AgentForce Health, improving compliance, scheduling, and reporting.

Result: Providers now deliver personalized care efficiently across all locations.

AgentForce Revenue

Improving Revenue Operations for a Financial Services SMB

A financial services firm faced slow, error-prone quoting and billing processes. We deployed AgentForce Revenue Management, automating pricing and CPQ workflows.

Result: Faster deal closure and more accurate financial operations.

Contact Us

Let's Build Salesforce The Right Way

Have a Salesforce project in mind? Whether it's a new implementation, optimization, or ongoing managed service, our boutique team of experts is ready to help.

Get in Touch

Ready to transform your Salesforce experience? Reach out to us and let's discuss how we can help your business grow.

Working Hours: Mon - Fri, 9:00 AM - 6:00 PM EST